How Businesses can Innovate AI Assistants' Experiences for Users

Sadhana Suresh

Sadhana Suresh utilizes her research-based findings pertaining to digital bots and business trends to invest in artificial intelligent (AI) driven chatbots and voice assistants to derive an holistic approach on how to innovate the bot-user interaction experiences for users and businesses to reap better return on investment.

The thesis on HOW BUSINESSES CAN INNNOVATE AI ASSISTANTS' EXPERIENCES FOR USERS propounds innovative business strategies and conversation design techniques for building humanoid AI assistants.

Sadhana Suresh

Experienced multidisciplinary Content Designer with innovation mindset to create exceptional product experiences for users through content designing - across platforms.

What is a good design for you?

A design that grabs the attention of the intended audience and simplifies the process is a good design.

Who or what inspires you?

Doing your best in every situation - this attitude inspires me to my better version in everything I do.

How do you approach a new project?

Research, confidence, learning attitude, collaboration, and with timelines to deliver.

Why did you choose to study in your programme?

With interest in design thinking and with already 8+ years industry experience, I was sure this programme best suits to uplift my content design experience and develop innovative product strategy approach to further grow in my career.

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